Contact

Concierge style support from the moment you inquire till the gift is unboxed.

Whether you are curating a silver trousseau, planning corporate hampers or tracking an express shipment, our stylists and logistics experts are a message away.

Response time

Under 15 mins

Support

7 days a week

Priority Desk

Silvraa Assist

Share your cart, inspiration or event brief and receive a curated action plan with samples, shipping ETA and payment links.

  • • Dedicated stylist for orders above Rs. 25,000
  • • Pan-India delivery coordination
  • • WhatsApp ready proofs and mockups

Concierge Desk

+91 98765 43210

Monday - Sunday, 9 AM to 9 PM IST

WhatsApp Studio

+91 90123 45678

Instant order tracking, previews and styling help

Email

concierge@silvraa.com

Same business day response guaranteed

Write to us

Share your brief

Please sign in to submit a support request.

By submitting, you agree to receive order updates via WhatsApp or email.

Service Standards

Our response promises

  • WhatsApp replies within 10 minutes during business hours.
  • Bespoke gifting proposals within 24 hours with moodboards and costing.
  • After-sales claims acknowledged within 4 working hours.

Studios

Visit us in person

Ahmedabad Flagship

4th Floor, Navrangpura High Street, C G Road, Ahmedabad 380009

Mon - Sun, 10 AM to 8 PM

Mumbai Gift Studio

Unit 302, BKC Inspire Hub, Bandra Kurla Complex, Mumbai 400051

Mon - Sat, 11 AM to 7 PM